Journal

Meeting rooms: how many hours do you actually need?

We logged every booking for a year. Most members use fewer hours than they think, and the ones who use more are predictable.
Meeting rooms: how many hours do you actually need?

Meeting rooms are the only thing at Loft Nine you pay for on top of your plan, so it is worth knowing what you will really spend.

The rooms

The Press takes ten, £34 an hour, £24 for members. The Loading Bay takes six, £26 and £18. The Nine takes four, £22 and £16.

What the log says

Across a full year, the median member booked 1.6 hours a month. That is one meeting, or two short ones. The mean is 4.1, dragged up by a handful of heavy users.

Split it by plan and it gets clearer. Hot deskers averaged 0.9 hours a month. Dedicated desk members averaged 2.3, which is why their plan includes two free. Office teams averaged 7.8, and their plans include eight.

We set those inclusions after looking at this, not before. The point was to make the common case cost nothing.

Who goes over

Three kinds of member, reliably. Recruiters, who interview in blocks. Agencies in a pitch month, who book The Press for a day and a half. And anyone running a course.

If you are one of those, tell us on the tour and we will quote you a block rate rather than let you find out in arrears.

A thing we changed

We used to allow bookings twelve weeks out. Two members were holding recurring slots they cancelled half the time, and the rooms looked full when they were not. We cut the window to four weeks and free cancellation to the day before. Utilisation went up nine points and the complaints stopped.

Booking one without being a member

You can. Non-member rates apply and you can book up to a week ahead, subject to the room being free. A fair number of people meet here because it is near the station and cheaper than a hotel meeting room; some of them end up members, most do not, and both are fine.

Journal

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Tours

Come and see it. Tours run Tuesday to Thursday

Twenty minutes, no sales patter. You see the floor you would sit on, meet whoever is in, and leave with a price in writing.